How to choose the right broadband and phone package

With package deals getting cheaper and cheaper, it’s no wonder that broadband sign-up is at an all-time high. Today most broadband packages come with ‘extras’ like discount landline deals, cheaper digital TV packages and even hardware like LCD televisions or laptops, but there are many things savvy consumers should really look for when shopping around for a good broadband deal.



First of all give yourself enough time to really do your research. If you are about to move into a new property, getting broadband installed is probably a priority, so start looking before the move. Find out what company owns the existing phone line in the property as almost half of all broadband connections are made through existing phone lines, rather than completely new installations. Whether you are in a new property or just thinking about getting broadband for the first time, or indeed upgrading to a better provider, get online and find out the speed in your area. Each broadband provider will be able to tell you the minimum and maximum broadband speeds available in your area based on your postcode.

Next consider exactly what sort of broadband service you require. If it just for everyday usage then you will probably only need the most basic speed. However if you plan on streaming or downloading a lot of content, or indeed need quick and reliable broadband for work use, then it is best to invest in a larger package which will make your day-to-day online experience far quicker. Another often overlooked consideration though is upload speed. Most broadband advertising only focuses on the download speed but if you are a web developer, for example, then upload speed can also be an important consideration.



Once you have determined one or two packages that could suit your requirements and are within your price range, it’s time to look at the small print. Find out what limitations might be in place first of all, like is the download size capped? What this means is that a broadband customer will, for example, only be allowed a certain amount of download volume each month which they either can’t exceed, or will be charged extra if they do so. Likewise, take a look at all of the extras that are available through each provider, as almost all of them may have something that could help sway the decision - a free landline or extra digital television channels, for example.



Finally check that the contract suits your lifestyle. Like all utility companies, broadband providers usually charge customers less for a longer contract and more for a shorter contract. Obviously the incentive is to stay with that provider for as long as possible, but consider whether or not you can afford to commit yourself to 18-month contracts for broadband and phone packages if you are perhaps considering a move soon. If so, can your contract move with you? And does the provider accept your preferred method of payment?